Support & Service
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Q: Are maintenance costs higher than diesel generators?
A: Long-term costs are lower: Diesel generators require annual maintenance, while energy storage systems only need biannual checks, with free battery replacements by operators
Q: How reliable is mobile energy storage in extreme weather?
A: With an IP54+ rating, it operates in -20°C to 50°C environments. The built-in thermal management system prevents overheating or capacity loss
Q: Does the device support solar charging?
A: Yes. It can charge off-grid via external solar panels, ideal for remote operations or camping. A 1MWh unit with photovoltaic modules achieves daytime self-sufficiency
Q: How flexible is the deployment of mobile energy storage equipment?
A: It supports rapid installation and disassembly. For example, containerized systems can be directly transported to construction sites or events without fixed infrastructure. Some models feature wheels or vehicle-mounted designs for deployment within 1 day
Q: How does the device handle sudden power outages?
A: The energy storage system can provide emergency power but requires pre-configured switching strategies (non-instantaneous switching), making it suitable for data centers, hospitals, and other critical facilities
Q: How is the safety of the energy storage equipment ensured?
A: It adopts automotive-grade battery cells, temperature control systems, and aerosol fire suppression. Built-in BMS (Battery Management System) and EMS (Energy Management System) provide overcharge/overdischarge protection
Q: What advantages does the energy storage equipment have over diesel generators?
A:
- Environmental Benefits: Zero emissions and low noise (<50 dB, compared to >80 dB for diesel generators)
- Cost Efficiency: No fuel costs, leveraging peak-valley price differences (diesel generators cost ~¥2/kWh)
- Convenience: Solar charging compatibility and minimal maintenance (vs. frequent oil/filter changes for diesel generators)
Q: What scenarios is the product suitable for?
A: It covers industrial and commercial parks, commercial parking lots, construction sites, and large-scale events. It is particularly ideal for high-traffic areas (e.g., shopping malls) or locations with limited power infrastructure
Q: What are the core functions of the energy storage charging equipment?
A: It integrates energy storage batteries and charging technology, supporting peak-valley electricity price arbitrage (charging during off-peak and discharging during peak hours), emergency power supply, and dynamic capacity expansion. It also features mobile deployment capabilities to alleviate resource shortages of fixed charging piles